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Help & Advice

AVG can display various alerts, here is more details and information on how to deal with the most common:-

 

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You will see this pop-up if you try to run a program than AVG is not familiar with, mostly happens with less common programs that are not already in the AVG database

 

It will complete a quick 15 second scan on the program before allowing you to access it, to make sure it doesn't contain any malware

 

When it has finished checking you will see the confirmation message show in the second image

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If an unknown application tries to access, change or delete files in one of your protected folders e.g. Documents, Pictures - then you will see this pop-up asking you to confirm if you would like to Allow App or Block App

 

This is part of the ransomware protection included in AVG Internet Security to prevent any virus or malware deleting, changing or potentially encrypting your data

 

You can click See details to see more information about the program trying to access your files (as shown in second image)

 

If you know the program or you have initiated the action then you can click Allow App and you will then see the third image to confirm this action

 

If you don't recognize the program than click Block App so no changes can be made to your data