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Help & Advice

PC Assist @ Home highly recommends BT Broadband for all your internet access requirements, click link below for more information and special offers

 

 

I recommend BT based on personal and customer experiences of other broadband providers - they are definitely the most reliable service and customers report a lot less issues than they do with a lot of other providers

 

To change from one provider to another

 

The first thing you need to do is make sure you are out of contract with your current supplier, normally when you initially sign up you agree to a 12 or 18 month contract

 

If your contract has expired then you can phone your existing provider (numbers below) and explain that you wish to cancel the service, they will then provide you with a MAC (Migration Authority Code) either over the phone or by post - they must by law give you this code within 5 days of you requesting it

 

You can now order BT Broadband using the link above - they will ask for the MAC code during the order process (or in some cases will call/email you and ask for it once the order has been processed)

 

 

Phone numbers for the most common internet providers

 

BT

0800 111 4567

O2

0800 230 0202

Sky Broadband

08442 410 515

TalkTalk / Tiscali / AOL

0870 444 1820

Virgin

0845 454 1111

Orange (Wanadoo/Freeserve)

Starter packages: 0844 871 0079
All others: 0844 873 8586

Pipex/Homecall/Toucan

0871 222 5550

Clara.net

0845 234 0712

Demon Internet

0800 027 9190

Global Internet

0870 909 8100

Madasafish

0844 395 0830

Post Office

0845 600 3210

Supanet

0800 915 8186

Tesco

0845 650 8000

The Utility Warehouse

0871 222 7777

UK Online

0845 333 3322

Waitrose

0800 188 884

Plusnet

0800 432 0200

 

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