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Help & Advice

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Make sure you remove any existing virus protection product such as McAfee, Norton, Kaspereky or Avast before you install AVG

 

This can be done via Control Panel > Programs & Features (Uninstall a Program)

 

 

If you are reinstalling AVG due to a problem with existing installation as advised by PC Assist then you DO NOT need to uninstall existing version first

 

1

Download the AVG Internet Security installer by clicking here

 

If using Internet Explorer then when prompted click Run in the dialog that appears at the bottom of the screen

 

If using Google Chrome then the download will start automatically and appear down the bottom left corner of your screen, when it has finished downloading double click the icon to continue the installation process

 

When the User Account Control warning appears click Yes to continue

 

2

You will then see the following screen whilst AVG downloads the files required for installation

 

 

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3

When all the files have downloaded you will see the following screen - click Continue to proceed with the installation

 

 

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4

Click Enter license number down the bottom left corner (as shown circled in red below)

 

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5

Copy/Paste (or type) your License Number (from the email you received when purchasing/registering AVG) and then click Activate

 

N.B. If you already have AVG installed and are upgrading to a new version then the license number may already be shown

 

avg_new_installation_4

 

6

AVG will now install as per screenshot shown below

 

 

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7

Once installation is complete you will see the following screen - you may at this point need to restart your computer to complete installation - if so click Restart Now

 

 

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