When you renew AVG, either directly with AVG or via myself, you will receive an email containing a new activation code

 

To enter this new code into your existing installation of AVG follow these steps:-

 

 

N.B. For information on using with other devices such as Android, iPhone/iPad and Apple Mac scroll to the bottom of the page

 

 

1)  Firstly open the AVG main interface by double clicking the icon near the clock (if the icon is not appearing then click the up arrow as circled below to see the AVG icon)

 

The AVG main interface can also be opened using the icon located on the desktop or start menu

 

 

2)  Click Menu in the top right corner (as shown circled in red below)

 

N.B. If your AVG looks different than the image below then you need to make sure it is update to the latest version first by following the steps here, or to just enter the new license for now click My AVG > My Subscription > Enter a valid activation code

 

 

3) Click Enter activation code (as shown circled in red below)

 

 

4)  Type (or copy/paste) the new activation code into the box and then click the green Enter button to apply it

 

TIP 1: Make sure when typing the activation code you do it accurately especially noting the difference between the letters I and O and the numbers 1 and 0 - usually the first part of the code only ever contains the letters I or O, the rest of the code it would the numbers 1 or 0

 

TIP 2: If using copy/paste then you can copy the code from the email by selecting it and either right clicking and choosing Copy from the menu or by using the keyboard shortcut for copy which is CTRL + C, and then to enter it in the box in AVG you would click in the box and then use the keyboard shortcut for paste which is CTRL + V

 

 

 

5) Occasionally you may get a pop-up at this point where you need to enter your name, email address and post code - if so enter required details and click Continue

 

 

6)  It will then confirm your subscription and show the new expiry date - click Continue to proceed

 

N.B. If your subscription is for multiple computers then it may appear as per second image below - again click Continue to proceed

 

 

 

7)  AVG Internet Security has now been reactivated for the period of your new license (1 or 2 years)

 

You may now see a prompt asking you to update your product click the Update button and follow any prompts, this will download and install the latest version for you

 

You may also need to restart your computer for the new licence (and update) to fully take affect

 

 

Android Phones / Tablets

 

1)If you don't already have AVG installed on your device then click here on your device to download and install AVG Security & Virus Cleaner - or open the App Store on your Android device and search for AVG Security & Virus Cleaner

 

2)Open AVG Security & Virus Cleaner and tap Account and then select the Subscription panel

 

3)Click on arrow “>” next to Free and then select Use an activation code

 

4)Type or paste your activation code (including hyphens), then tap Continue

 

More details can be found on AVG website here

 

Apple iPhone / iPad

 

1)If you don't already have AVG installed on your device then click here on your device to download and install AVG Mobile Security - or open the Google Play Store on your  iPhone/iPad and search for AVG Mobile Security

 

2)Open AVG Mobile Security and tap Settings and then select the Subscription panel

 

3)Select Enter activation code

 

4)Type or paste your activation code (including hyphens) into the text box, then tap OK

 

More details can be found on AVG website here

 

Apple Mac

 

1)If you don't already have AVG Internet Security installed on your Mac you can find download link and installation instructions here (click on MAC)

 

2)Open AVG Internet Security, then go to Menu > My subscriptions

 

3)Select Activate paid features

 

4)Type or paste your activation code (including hyphens) into the text box, then click Activate

 

N.B. I do not provide support for Apple Mac devices