Repairs & Upgrades

Computer Repairs

Memory Upgrades

Virus Protection - click  here for more details

Virus & Spyware Removal Specialists

Internet, Email & Broadband configuration

Wireless Networking

Setup of New PC's (including transfer of data)

Data Recovery / Backup (extra charge for media may apply)

& much more

Remote Support

Not all problems require an on-site visit to fix them...

Using the latest secure remote access software I can connect to your computer, and resolve many problems quickly over the internet

This service is not suitable for all computer problems, and your internet connection needs to be fully working to allow me to connect

It is completely secure and I cannot gain access to your computer without you first giving me the password supplied by the remote access software, which means you have to allow me access each time, so you can be assured that no one is going to access your computer without your knowledge

If you have a problem that needs fixing then contact me via email or the contact form on this website with full details, and I will reply to let you know if it is something that can be fixed remotely or if it requires an on-site visit

Email Support

If you need some technical advice, support or just have the reassurance there is someone to ask if it all goes wrong then email based support is right for you

It enables you to have email access to a fully qualified computer engineer who can lend a hand and help you through those troublesome computer issues

Easy to follow email instructions will guide you through helping to make your computer experiences stress free, and without the huge support line costs offered by some companies

Emails are responded to 7 days a week, usually within a few minutes, both during the day and often late into the evenings

Virus Removal

Rid your PC of those troublesome viruses....

PC Assist @ Home provide a complete scanning and removal service to cleanse your PC of viruses, spyware and other malware that can slow down your PC and in some cases capture your personal and financial details

It is worth noting that not all infections can be removed during the time of an on-site visit and with your permission in these circumstances I would take the PC back to my workshop so I can safely back up any critical data before fully cleaning it of any infections

If the PC is so badly infected that it cannot be cleaned, then all data can usually be safely recovered and the PC reinstalled and returned to factory settings using the restore disks you received or created when buying the computer

PC Health Check

The PC Health Check involves a complete examination and evaluation of the health of your computer

A security check will be performed to make sure your PC is not infected with viruses or spyware, and that it is running adequate virus and firewall software to protect you whilst using the internet. All relevant security patches, fixes and updates for Microsoft Windows and other important software will also be installed to protect you as much as possible

Diagnostic tests will be performed on all hardware to make sure that all components are functioning correctly and that there are no problems with your hard disks which could lead to computer failure and/or data loss

Your internet connection will be tested to make sure it is working correctly and that you are getting the best speed available in your area, and also if you have a wireless connection it will be checked to make sure it is secure

Routine maintenance will also be carried out to make sure that the computer is configured correctly and is running as optimally as possible, including checking all error logs and cleaning up the accumulation of temporary files which build up over time and slow down your computer

A complete easy-to-read report of all work done and any problems found will then be emailed to you (click here to see a sample report)

It is highly recommended that you consider having your PC checked at least once every 12 months, with so many cases of internet related crime it is better to make sure you are protected before you get caught out